Almost eight years after the launch of its problem-plagued Phoenix pay system, the Canadian government announced some good news: it has been testing a new HR and pay platform with ...

Following the launch of the Phoenix pay system, the Canadian government’s troubled payroll transformation became a major news story. In a scathing report, an auditor called the pro...

The Canadian government's botched payroll transformation has not only cost workers their pay, but also job opportunities, marriages and houses. The Phoenix pay system’s issues even...

As the Canadian government embarked on its payroll transformation project, IBM was tasked with customizing software for a complex public service pay system. Pressure to stay on bud...

Amid the Canadian government’s payroll transformation, a new federal pay centre was established in the quaint community of Miramichi, New Brunswick. Why was this sleepy city chosen...

After the Canadian government launched a new payroll system in 2016, many public servants were underpaid, some for months at a time. Civil servants who “got phoenixed” have lost jo...